COMPLY supports Single Sign-On (SSO) with Microsoft and Google. For those organizations wishing to use SSO, simply ask your users to choose the appropriate SSO option when logging on (i.e., Continue with Microsoft or Continue with Google).
Frequently Asked Questions (FAQs)
- Q: What set-up or configuration is required from my district to start using Single Sign-On (SSO)?
- Q: My district uses another SSO provider (i.e. Classlink, etc.). Is COMPLY compatible with SSO providers other than Google or Microsoft?
- Q: Can I configure COMPLY to synchronize with my district's user data stored in Active Directory (i.e., Microsoft Entra, Google Account GCDS, etc.)?
- Q: What should I do if I add/update a user's information in my district's Active Directory?
Q: What set-up or configuration is required from my district to start using Single Sign-On (SSO)?
Your organization does not need to do anything in order to use SSO for COMPLY. Simply ask your users to choose the appropriate SSO option when logging on (i.e., Continue with Microsoft or Continue with Google).
If you have other questions about SSO, please Submit a Support Ticket.
Q: My district uses another SSO provider (i.e. Classlink, etc.). Is COMPLY compatible with SSO providers other than Google or Microsoft?
If your organization uses a different SSO provider than Microsoft or Google, please Submit a Support Ticket and let us know!
Our goal is to add other popular SSO providers in the future, and your feedback will help us know which services should be prioritized.
Q: Can I configure COMPLY to synchronize with my district's user data stored in Active Directory (i.e., Microsoft Entra, Google Account GCDS, etc.)?
At this moment, COMPLY is NOT set up to synchronize data with your local user databases. Changes made to your district's Active Directories will not automatically update in COMPLY.
If you have questions or would like to request this feature to be considered for future releases of COMPLY, please Submit a Support Ticket and let us know!
Q: What should I do if I add/update a user's information in my district's Active Directory?
COMPLY is not set up to synchronize data with your local user databases. Changes made to your district's Active Directories will not automatically update in COMPLY.
After a user's data is updated in your local system, you will need to update their COMPLY account manually on the user's profile page. Note - If your organization also uses PAETEP, changing a name, email address, etc, in COMPLY will also change the user's profile in PAETEP.
If a user is removed from your district's Active Directory, they should be archived in COMPLY. For more information on archiving users, see the article below:
If you still have questions, please Submit a Support Ticket and let us know how we can help!