FAQ

What is a Questionnaire Usage Report and an Act 48 Hours Details Report?
Comply allows your district to gather feedback using a Questionnaire.  Questionnaires are a way to gather information, feedback, and/or an electronic si...
Fri, 29 Jan, 2021 at 10:51 AM
How to Troubleshoot Act 48 Error Messages from PERMS "red clocks"
When you submit an Act 48 item to PERMS, you will want to verify that the users hours were submitted successfully which is indicated with a "green cloc...
Wed, 3 May, 2023 at 1:37 PM
How do I access submitted evidence / documents?
Users can access evidence submitted on previous cycles and/or items that were completed in the past.  This is especially helpful for clearance items when us...
Thu, 8 Apr, 2021 at 10:16 AM
How do I tell which approver my submitted item is waiting on?
For Request Items and Compliance Items with multiple approvers and/or multiple stages of approval, it is sometimes helpful to see which approval stage and/o...
Thu, 8 Apr, 2021 at 12:03 PM
How do I download a list of all users?
Administrative users can download a list of all user accounts within the database.  The download will include the following information for each user... ...
Fri, 9 Apr, 2021 at 8:59 AM
What are Templates?
Templates are ready to use pre-built items which are intended to save clients time when creating items. Overall, there are numerous Templates within Comply ...
Mon, 7 Jun, 2021 at 9:58 AM
Bus Evacuation Drills
School Districts can use Comply to track Bus Evacuation drills that must be conducted during the first week of the school term and the second during the mon...
Fri, 2 Sep, 2022 at 11:46 AM
Spring Clean Up
The Spring season is the perfect time for cleaning up Comply... that is, archiving completed compliance items, making name changes, adding new users, and b...
Fri, 11 Mar, 2022 at 8:11 AM
How to use Tags
Use Tags to label and quickly find the compliance or request items that you are looking for. For instance, one tag or several tags can be used when building...
Mon, 1 May, 2023 at 9:37 AM
How to Bulk Update Users
Bulk Update Users The Bulk Update Users feature under User Management has been enhanced.  This feature can now be used to bulk update user accounts, ...
Wed, 3 May, 2023 at 1:23 PM