FAQ

What is a Questionnaire Usage Report and an Act 48 Hours Details Report?
Comply allows your district to gather feedback using a Questionnaire.  Questionnaires are a way to gather information, feedback, and/or an electronic si...
Fri, 29 Jan, 2021 at 10:51 AM
How to Troubleshoot Act 48 Error Messages from PERMS "red clocks"
When you submit an Act 48 item to PERMS, you will want to verify that the users hours were submitted successfully which is indicated with a "green cloc...
Mon, 20 May, 2019 at 10:40 AM
How do I access submitted evidence / documents?
Users can access evidence submitted on previous cycles and/or items that were completed in the past.  This is especially helpful for clearance items when us...
Thu, 8 Apr, 2021 at 10:16 AM
How do I tell which approver my submitted item is waiting on?
For Request Items and Compliance Items with multiple approvers and/or multiple stages of approval, it is sometimes helpful to see which approval stage and/o...
Thu, 8 Apr, 2021 at 12:03 PM
How do I download a list of all users?
Administrative users can download a list of all user accounts within the database.  The download will include the following information for each user... ...
Fri, 9 Apr, 2021 at 8:59 AM
What are Templates?
Templates are ready to use pre-built items which are intended to save clients time when creating items. Overall, there are numerous Templates within Comply ...
Mon, 7 Jun, 2021 at 9:58 AM